Troubleshooting
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      DVXC4 SD Error (SD_E)

      Error Code

      SD_E

      Customer Environment

      Firmware Version: All versions.

      Description

      The camera detects the SD card error and displays “SD_E” constantly.

      Potential Possibilities

      1. Damaged SD card
      2. SD card is locked
      3. Unformatted SD card
      4. SD card is not compliant with the camera system.

      Diagnosis Process

       step 1

      Remove the SD card from the camera.

      step 2

      Check for any obvious physical damage, such as cracks, chips, or exposed circuitry. If there's any, Replace the SD Card.

      step 3

      Check the position of the lock switch on the SD card. If it's not in the unlock position, Unlock the SD Card.

      step 4

      Insert the SD card into a computer and open it, check if there's any corrupted/garbled files. If there's any, Format the SD Card.

      step 5

      If none of these works, the SD card is most likely broken. Then, Replace the SD Card.

      If the issue still persists after trying all steps above, please Contact Us