---
title: DVXC4 GPS Error (Err 2)
description: "Err2: GPS Error, GPS Module failed. All firmware versions. The Err2 code is displayed on the LCD screen of the DVXC. The GPS module in the mounting bracket (DV402) has failed. Remove the camera from t"
---
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# DVXC4 GPS Error (Err 2)
### Error Code
Err2: GPS Error, GPS Module failed.
### Customer Environment
All firmware versions.
### Description
The Err2 code is displayed on the LCD screen of the DVXC.
### Potential Possibilities
The GPS module in the mounting bracket (DV402) has failed.
### Diagnosis Process
#### Step 1
Remove the camera from the mounting bracket.
#### Step 2
Retrieve the SD card from the camera head and place into a computer.
#### Step 3
Open DV-Pro 5 player. If the player is not installed, install it on the client computer.
#### Step 4
View available video on the SD card. If the video does not display the speed or have location details on the map during playback, the GPS module in the mounting bracket is not working, see *[Bracket Adjustment/Replacement](https://rosco.egnyte.com/dl/bS3rYXf0hZ)*.
If the issue still persists after trying all steps above, please [Contact Us](https://support.roscovision.com/knowledge/contact-rosco?hsLang=en).
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