Wake-up / Sleep Mode Feature Guide

A guide to the Wake-up / Sleep mode feature of the DV6

What is Wake-up / Sleep mode?

A functionality introduced in firmware version 2.7.0 of the DV6 camera, "Wake-up / Sleep" mode is a feature that, when enabled, allows the camera to maintain a network connection to RoscoLive continuously to allow data retrieval from the camera or updates to be sent to the camera at any point in time, regardless if the vehicle is powered on or not.

 

Wake-up / Sleep mode is by default disabled and must be first turned on in your camera's applied profile - otherwise the camera will continue to fully power off and disconnect from RoscoLive completely until the next time the vehicle turns on.

How does it work?

With Wake-up / Sleep mode enabled, while the vehicle is powered on, the camera will continue to operate as it normally would by continuously recording video, triggering events, tracking vehicle movements, and all the other features you've come to expect from the DV6 camera. When the vehicle's ignition is turned off, the camera will power off like normally, except instead of fully powering down, it will enter a low-power state in which it will maintain its server connection to RoscoLive (Sleep).

While in Sleep mode, at any point the camera can have a "Wake-up" request sent to it from RoscoLive whenever the need arises - retrieve custom video request, live stream, or perform profile updates. After fulfilling the request, if no other actions are needed and if the vehicle remains powered off, the camera will return back to Sleep mode until the next Wake-up request or the vehicle is powered back on. This allows users to get video when they need it instead of having to wait until the vehicle powers back on or perform updates when its the least disruptive to the operation.

Does the camera still record while in Sleep or Wake-up mode?

The camera does not record while it is in Sleep mode.When a camera enters Sleep mode, all camera functionality is suspended (recording, live streaming, GPS, event detection, ect,...) and the only functionality remaining is the modem to maintain connection to RoscoLive.

If Parking Mode is enabled for a camera, it will enter parking mode and continue recording instead of powering off after vehicle is powered off. After the set parking mode timer expires, it will then resume powering down and then enter Sleep mode.

 

When the camera is sent a Wake-up request and powers back on, it will begin to record as it does when it powers on normally. The time it takes for the camera to fully wake-up is approximately the same time it takes for the camera to normally power on - approximately between 10 - 15 seconds. Afterwards, the camera will begin recording and performing the actions requested by it from RoscoLive.

Can any event be triggered while the camera is in Sleep mode to wake it up?

Currently, the only ways to wake a camera from Sleep mode other than vehicle ignition is to either request data or send a profile settings update from RoscoLive to the camera. No events at this time are capable of being detected or waking the camera up from Sleep mode.

Do I have to use Wake-up / Sleep mode for my cameras or can I opt-out?

Wake-up / Sleep mode is by default disabled for all cameras upon installation and for all settings profiles. If you do not wish to have this feature enabled for any or all of your cameras in your fleet, then no actions are required and your cameras will still continue to operate normally and fully powering off without the ability to be awakened.

To enable Wake-up / Sleep mode for only select cameras, simply enable the Wake-up / Sleep mode feature in the camera's applied profile or create a new profile with this setting enabled and apply to the cameras you wish to enable Wake-up / Sleep mode on.

Vehicle Page -> Settings -> Edit Profile -> General Settings

Wake-up / Sleep mode on RoscoLive

With the addition of Wake-up / Sleep mode on RoscoLive, new modes or "states" of operations have been added to RoscoLive and are represented by the different statuses that vehicles will display in your company.

Vehicle Statuses

The following are the different statuses you will see displayed for your vehicles when Wake-up / Sleep mode is enabled:

Status Description
Driving Normal operation of the camera when vehicle is on.
  • Vehicle ignition: ON
  • Camera is:
    • powered on
    • recording
    • connected to RoscoLive
    Parked If Parking Mode is enabled on a camera, after vehicle ignition is turned off, the camera will enter Parking Mode first instead of powering off.
    • Vehicle ignition: OFF
    • Camera is:
      • powered on
      • recording
      • in Parking Mode
      • connected to RoscoLive
    Awake

    Camera status after receiving a request from RoscoLive to wake-up. Cameras with Wake-up / Sleep mode disabled will not have this status.

    • Vehicle ignition: OFF
    • Camera is:
      • powered on
      • recording
      • performing a requested task from RoscoLive
      • connected to RoscoLive
    Sleep After vehicle is powered off and, if applicable, after Parking Mode timer has expired, the camera will enter a low-power mode until awakened or vehicle is powered back on.
    • Vehicle ignition: OFF
    • Camera is:
      • powered off
      • not recording
      • connected to RoscoLive
    Offline When a camera loses connection with RoscoLive, it will display this status until connection is reestablished. This most commonly happens when the vehicle enters an area with poor or no signal, but the camera will attempt to reconnect as soon as the signal strength improves. The camera will continue to operate normally and record events to local storage. Any events or custom video requests made to a camera while in this status will be queued on the server until the camera connects in which the requests will be sent.
    • Vehicle ignition: Unknown
    • Camera is:
      • not connected to RoscoLive
    Disabled

    A camera will display this state when it has been disabled by RoscoLive. In this state, the camera will not be allowed to connect to RoscoLive until enabled again. This status is most commonly seen when a request has been made to RoscoLive to disable a camera that is no longer in use. Disabled cameras will not count towards billed devices.

    • Vehicle ignition: Unknown
    • Camera is:
      • not connected to RoscoLive

     

    These statuses can be seen in several places on RoscoLive:

    Home Page

    At the top of the Vehicle Groups panel is a summary of the fleet's current statuses categorized by status with the number of vehicles in that status displayed next to it. In addition, each status has an icon displayed next to it which it is characterized by and is used throughout RoscoLive as a shorthand for that status anywhere vehicle status is displayed.

    Below the status summary, these statuses can be seen within the group names and vehicles in those groups inside the Vehicle Groups panel.

     

    Displayed below each group name are the status icons and vehicle count for the current statuses of the vehicles within that group. When the group list is expanded, these icons will appear next to each vehicle name to inform of that vehicle's current status.

    For some statuses, such as Parked or Offline, additional information will be displayed, such as the time elapsed for a vehicle in Parking Mode or the last connected date/time for a vehicle in Offline status.

    When clicking on a vehicle, the Vehicle Info panel will open where the vehicle status will also be displayed.

    Vehicles Page

    A summary of the fleet current fleet statuses can also be seen in the Fleet Activity Status on the Vehicles page.

    A new column Activity Status is added to the vehicle table and displays the current status of each vehicle:

     

    Steps to Wake a Camera from Sleep

    For actions and features on RoscoLive that requires either pulling data from a camera, such as snapshots and video, or sending updates to a camera - if a camera has Wake-up / Sleep mode enabled and it is currently in Sleep mode when one of these actions are taken, the server will automatically send a wake-up signal to the camera in order to fulfill the requested actions. There are no additional steps required to wake a camera first before making one of these requests.

    Live Streaming

    On the Home page, when a vehicle is in sleep mode it can be awakened for live streaming by clicking the vehicle name from the Vehicle Groups panel and then clicking the Live Streaming icon.

     

    After clicking the icon, the request to wake up the device will be sent before live streaming can be done. A message will appear informing the device is currently in the process of waking up and you will be notified when live streaming is available

     

    After clicking OK, the message will disappear and you can continue with other things on RoscoLive while you wait, you can even visit other pages. It should only take a few moments for the camera to wake up.

     

    When the camera is ready, the following message will appear informing you that the camera is now online and ready for live streaming.

     

    Clicking Open Notifications will open your user notifications from the bell icon in the top right of the screen where there will be a notification with a link you can click to take you to the Home page and open the live stream.

     

    Clicking OK will close the message and no further actions will take place. You can still navigate to the Home page and find the device, which will now be in the Awake status, and click the live streaming icon to open the live stream. It should be noted that if no actions are received within 20 seconds after coming online, the device will return back to Sleep status and must be awakened again to attempt to live stream.

    Custom Video Request / Profile Updates

    No changes have been made to the process for making custom video requests or pushing profile updates to cameras on RoscoLive; the server takes care of waking the camera up and requesting the video/snapshots or uploading the profile update to the camera. After these actions are completed, the camera will return back to Sleep if nothing further is needed.